Extremely professional, knowledgeable, efficient and exceptional service. The product installed (cafe awnings) was of high quality. Martin, David and the team made the process from start to finish so easy as well as took on a few extra tasks we requested to resolve all our concerns or rather requirements. For example, cut down the outdoor umbrellas to allow the awnings cover a further area of our outdoor seating area, and then repair another outdoor umbrella which was out of operation for 2 weeks which they free of charge and the little things like taking the time to simply screw if the remote control bracket onto a wall. A great Aussie, true, down to earth family business. Highly recommend their products and services. Absolutely rapt!!
Gary Chapman
1725013549
The fabric on my folding arm awning had been deteriorating for years, and after reaching out to five different companies - most of whom either never responded or else gave me outrageously expensive quotes - I finally found Martin and David B from Indoor Outdoor. They were incredibly knowledgeable and helpful, and within hours of contacting them, my awning had been fully rejuvenated for much less than anticipated. I highly recommend their service!
Kerry Sin
1723004829
I came here to buy an outdoor umbrella. Was greeted when i parked the car, and was attended to immediately.Was shown a few umbrellas and it's function and happily purchased one on offer.I highly recommend anyone or business to get their outdoor umbrellas here.Definitely will be back for more.
Desserts by Night Dessert Bar
1720174715
Amazing service! Good material and great prices.Thank you to David especially, for getting out of his way and help us install extra weather protective equipment for our umbrellas.
Molly Jarman
1712029241
We are a second time customer of Indoor Outdoor Imports. A friendly and knowledgeable team. Seems natural to them to go the extra-mile. We wanted a special coloured valance trim with extra length, and for the fabric to roll-over the front bar of our new awning - they sourced the fabric and specified changes at no extra cost. Happily travelled the 140km to complete the installation, test it and do a handover. A big thank you - very happy with the outcome.
Renee Nutbean
1709000838
These guys are just so helpful. Have purchased a couple of bambrellas from them.Umbrellas are fantastic but after years of use needed a bit of fixing up. They repair at a very reasonable cost and even posted a couple of missing screw for nothing. Will never go anywhere else.
Jason O'Brien
1708389670
We had an awesome experience with Indoor Outdoor Imports!! The guys were a pleasure to deal with, and happy to answer all our questions about options, pricing and installation. Exceptional service, value and the umbrellas look fantastic!
Amy-Lea Hovey
1707359470
Best experience here. I received amazing customer service from Balraj and the team. They were so helpful in fixing my Ferguson Plarre umbrellas that had a bit of wear and tear. Speedy service and great communication.
Madeleine Duff
1696682114
Love our new black rectangle umbrella. Amazing price for the bespoke size and material and quality. Highly recommend. Locally run business very professional to work with and delivery right to our front door. Thank you!
Jason Ieraci
1694821139
ierac-i Studio
1693558127
Kathryn Shepherd
1689340904
Great company to deal with, 10 out of 10 product and service.
Sonia Deakin
1682535119
Absolutely amazing service and the products are perfect. The customer service we received to make sure we purchased the correct items for our business was incredibly helpful. The communication was excellent along the entire process and the price point was great. The umbrellas and cafe barriers we bought are fantastic and the quality is awesome. The delivery time was really efficient. Highly recommend Indoor Outdoor Imports.
David Mills
1674674286
Excellent products and great responsive service.
Ruth Wilson
1672100315
Martin Olsen is a wizard with awnings. He gave great advise, brilliant service and great value too.HIGHLY RECOMMENDED!
Mary Smith
1667887534
The salesperson was extremely helpful explaining their quality products in detail. Balraj also put the base together and packed it into my car. I am very happy with my very smart new red umbrella exactly what I had been looking for to buy.
Kent Core
1663660191
Operations Manager
1663651811
David and the Team from Indoor/Outdoor Imports have consistently provided us with professional efficient service. High quality products and we will continue to use the services
SHAL’S CHANNEL
1663484245
Great service and Good staff.... affordable price
Charlie Buttigieg
1662004534
Thanks to the professional, competent and knowledgeable staff at Indoor Outdoor Imports I now have an area ready in my new property to house an amazing botanical collection of plants. Their ability to listen to my specific requirements, work with me on concept solutions and their professional installation service is highly commendable. I have absolutely no hesitation in recommending them to any other person seeking a solution to their outdoor needs.
Sonja Baker
1658303377
Extremely competitive prices, unbelievably fast and really knowledgeable service from professional and forward thinking staff. Third time purchasing from them now and I wouldn't go anywhere else. Have purchased umbrellas, parts, canopies and had barriers re-covered. Faultless service, quality and prices on all. Kudos to you guys and thank you.
Jason Ieraci
1653628512
Well constructed products and great customer service
Calum M
1648073497
David and his team have provided excellent and efficient service every time we've had an issue. Would highly reccomend!
Lia Aloisio
1637746066
Hands down, the best customer service and quality awnings I have experienced. My father recommended to purchase through David and Martin as his awning has lasted 20yrs. The process from colour selection to installation, was above expectation. Even offered to install my new hose in a box (so generous). I will highly recommend this family run business moving forward.
Timothy Wilson-Douglas
1612491888
Umbrella
E B
1609416956
Head Chef
1608110163
Fantastic product and even better service. I ordered 2 umbrellas for delivery. Not only did the owner come out to deliver after just 2 days , he also spent an hour installing them.... awesome service
Leigh New
1608076732
Our apartment complex recently purchased two umbrella's from the team at Indoor Outdoor Imports. From the first interaction about what we should get to the purchase and delivery was incredibly easy, and exactly what we wanted. The umbrellas are well made, and look great in our communal courtyard. Great service, and products.
Chris Papagianis
1607480731
Great service. Very helpful and knowledgeable. Excellent Australian made products.
Jamie Page
1603965112
Bought a new umbrella canopy for our umbrella that is over 10’years old, fits perfect , looks amazing. The purchase was very easy and the company fantastic to deal with, would highly recommend
Tony
1594802130
Great company, Great product, Great price, & exceptional customer service & workmanship from both Martin & David.We recently had a 3.5 x 2.5 folding arm awning installed & they did a superb job.Martin & David’s attention to detail was second to none, they went above & beyond to make sure we were 100% happy.We definitely chose the right company, very honest & an absolute pleasure to deal with. We would highly recommend them to all our family & friends.
David Mifsud
1592897887
Awesome service, great bold colours that don't fade, sturdy construction, not the cheapest but definitely the best value for money.
sharyn talbot
1576539795
This was probably one of the best retail experiences I have had in years! We were introduced to this company because we inherited one of their umbrellas when we purchased a country property - the product is excellent. I was helped by a knowledgeable, efficient guy with an absolutely CAN DO attitude, such a nice change. I absolutely recommend both the product and the service.
Margaret Parker
1575444791
Our new retractable courtyard shade blinds! Beautiful! Shade or light as we wish. Remote controlled. Great value.
akin celik
1574914169
Excellent service, reasonable price and quick turn around for a custom umbrella
Robert Tummons
1573802626
Excellent to deal with, I went in expecting to pay X price for an umbrella and they said oh we have dropped the price on that umbrella and charged me the lower price. I call that good professional conduct.
Matt Roberts
1509342049
Indoor Outdoor Imports are the best, not only did they do an outstanding job installing our awning for our commercial business over a year ago. They always go above and beyond whenever we need help or repairs with our awning (which is basically never). Amazing customer service, great team, great product , professional, family owned and local, what else do you want? Matt - Heartattack And Vine, Carlton.
